PRODUCT SAFETY RECALL: ASTRALPOOL GAS HEATERS.
Mineral water bathing is nothing new. For millennia, people have sought out the mineral springs and seas across the globe for the healing and relaxation properties. Many mineral blends claim to emulate the same benefits of the mineral waters you may find in nature, but these are best suited to the lakes, springs or seas they originate from. When used in a swimming pool however, these blends simply do not work, or they are diluted so much from the natural reality they are rendered ineffective. The new Acquatherepé blend by AstralPool has been designed to provide the best blend of minerals at specific ratios for a pool environment. All with the purpose to ensure caring for your new mineral pool is simple, without compromising on quality and comfort.
To learn more about Acquatherepé, check out our most frequently asked questions below.
Why do I have to add more bags of Acquatherepé minerals compared to traditional salt?
The minerals used in Acquatherepé are not chemically equivalent to traditional salt. The hygroscopic nature of Magnesium chloride means that when it is added to the pool, it doesn’t deliver the same level of salinity. Whereas salt delivers 1:1 ratio of salinity, magnesium delivers only 0.7:1, therefore more is required. 5 bags of Salt are equivalent to 6.5 bags of Acquatherepé to receive the same level of salinity.The Acquatherepé minerals in the bag have clumped together into a solid block, can I still use them?
Yes. This usually indicates the minerals have been exposed to air and moisture. The minerals are still good to be used but will take longer to dissolve. Be sure to monitor and brush minerals around the pool as they dissolve to avoid a concentration of minerals in one place. It’s always good practice to let the pump run for at least 8 hours after adding minerals to the water.
There is white froth on the water surface after adding the minerals, what should I do?
This is normal during the start-up process as the minerals reach equilibrium with the water. It will usually dissipate within a few hours or sometimes overnight with the pump running. This froth can sometimes leave a white residue along the waterline. This can be easily wiped clean.
After adding minerals, I’ve noticed a yellow-ish discolouration on the pool floor. What should I do?
This can be caused by a concentration of minerals that have settled on the bottom of the pool due to insufficient circulation after dosing the minerals. It is recommended to leave pumps running overnight to distribute the minerals evenly. If the discolouration remains, try using an ‘All-in-one stain remover’.
I cannot detect chlorine in my pool after adding minerals. What should I do?
Most testing equipment cannot detect chlorine levels accurately due to so much activity occurring in the water during this process. Chlorine is present and effective, however, it is recommended to go into ‘boost’ mode and then monitor your chlorine levels over the next few days after adding minerals, and adjust your normal output level accordingly. Please note: even though sanitiser levels are not detectable, the water is still safe to swim in.
There is white residue occurring at the waterline or in the pool. What should I do?
Water balance is imperative, so regular checks are an important part of maintaining a healthy mineral pool. Always keep your calcium hardness, pH and ALK in the required ranges. If Calcium Hardness is too high and buildup occurs, Partially drain and refill to lower calcium levels or use Calcium Down. If you have noticed frothing occur when adding minerals, this may leave a residue on the waterline that can be easily wiped away after they have finished dissolving.If you would have additional questions about Acquatherepé, we recommend reaching out to a local AstralPool product expert using our Dealer Locator.