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Where to Buy

Contact Us

 

Need some help? That's what we're here for! Please get in touch with us using one of the below options. Please note: During summer we experience a significant peak in enquiries, so it may take us a little longer than normal to get to everyone, but we are working hard to respond as soon as we can.

  • If you are an End User:
Talk to us via Live Chat (Support):
-
Click on this button at the bottom of this page to talk to one of Customer Care agents. (This is the quickest way to get in touch with us!) 
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Service Hours: Mon-Fri 9.00am – 5.00pm EST
*
Please note that it does take about a minute for the system to see that you are there and change from Agent Offline to Chat with an Expert
 
Call our customer helpline: Our AstralPool Customer Service team are available for over-the-phone support on 1300 763 021 Mon-Fri 8.30am - 6.00pm EST.
 
To lodge a new service request/warranty claim please go to our myFluidra warranty portal.
 
 
  • For all commercial, pool programming and access enquiries please contact:
(07) 3812 2283 or email us at au.commercial@fluidra.com
 
 

  • If you are a Trade Customer:
Please log on to Fluidra Pro Centre or submit a request to gain access. Available to those with ABN / Fluidra Accounts only. Our Customer Service Hours: Mon-Fri 9.00am - 5.00pm EST

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SERVICING THE AUSTRALIAN POOL AND SPA TRADE

FLUIDRA is Australia's premier manufacturer and supplier of residential and commercial equipment and parts to the swimming pool & spa industry.

Fluidra Australia has a network of five Distribution Centres and eight Fluidra Pro Centres servicing Trade Customers nationally with a complete range of AstralPool and Zodiac products and parts.

1300 MY FLUIDRA

1300 MY FLUIDRA

Australian Map
Sydney - Smithfield
1 Herbert Place
Smithfield NSW 2164
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Melbourne - Keysborough
111 Indian Drive,
Keysborough VIC 3173
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Brisbane - Willawong
25 Industrial Crescent
Willawong QLD 4110
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Townsville - Garbutt
17 Auscan Crescent
Garbutt QLD 4814
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Adelaide - Marleston
221 Marion Rd
Marleston SA 5035
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Gold Coast - Molendinar
1/28 Export Drive
Molendinar QLD 4214
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Perth - Bibra Lake
69 Bushland Ridge
Bibra Lake WA 6163
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Sales Offices

Departments (Email)

General Enquiries: info@astralpool.com.au

Manufacturing: manufacturing@astralpool.com.au

Service: service@astralpool.com.au

Sales: sales@astralpool.com.au

Marketing: marketing@astralpool.com.au

Purchasing: supply@astralpool.com.au

Accounts: accounts@astralpool.com.au

Export: export.aus@fluidra.com

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ASTRALPOOL® is a registered trademark of FLUIDRA COMMERCIAL, S.A.U, used under license.

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