Contact Us
Need some help? That's what we're here for! Please get in touch with us using one of the below options. Please note: During summer we experience a significant peak in enquiries, so it may take us a little longer than normal to get to everyone, but we are working hard to respond as soon as we can.
If you are an End User:
Call our customer helpline:
Our AstralPool Customer Service team are available for over-the-phone support on 1300 763 021 Mon-Fri 8.30am - 6.00pm EST.
To lodge a new service request/warranty claim:
Please go to our myFluidra warranty portal.
For all commercial, pool programming and access enquiries please contact:
(07) 3812 2283 or email us at au.commercial@fluidra.com
If you are a Trade Customer:
Please log on to Fluidra Pro Centre or submit a request to gain access. Available to those with ABN / Fluidra Accounts only. Our Customer Service Hours: Mon-Fri 9.00am - 5.00pm EST
SERVICING THE AUSTRALIAN POOL AND SPA TRADE
FLUIDRA is Australia's premier manufacturer and supplier of residential and commercial equipment and parts to the swimming pool & spa industry.
Fluidra Australia has a network of five Distribution Centres and eight Fluidra Pro Centres servicing Trade Customers nationally with a complete range of AstralPool and Zodiac products and parts.
