S10 Suction Cleaner - Care & Maintenance

Suitable for most pool surfaces, the S10 provides a deep clean to both floor and walls, tackling fine and stubborn debris with its tough dual scrubbers. Also equipped with a 360° rotating head, the S10 delivers optimal pool cleaning coverage. The guide below will help you care for and maintain your S10 to ensure it continues to provide an exceptional cleaning experience and lives its longest life.

To learn more about caring for your S10, keep reading below.

Removing the cleaner from the pool:

Always turn the filter pump off and disconnect the head of the cleaner from the leader hose section when you take the S10 cleaner out of the pool.

Backwashing the Pool Filter:

Always disconnect the cleaner from the skimmer box before cleaning or backwashing the pool filter. After cleaning or backwashing, let the filtration system run for at least five (5) minutes to flush out the suction lines before re-connecting the cleaner.

Adding Chemicals:

Remove the cleaner from the pool for at least four (4) hours when adding chemicals.

Replacing Brushes Regularly:

To maintain optimal cleaning, it is recommended to replace the scrubbing brushes each season or when significant wear is visible. To remove brushes, squeeze the yellow plastic clip between two fingers and pull out. Type of pool surface may also increase the rate of wear to brushes.

Everyday Storing:

Never store the cleaner in direct sunlight. Always remove the hose from the cleaner head. Do not coil the hose, even for a short time. The hose may develop a memory which can affect cleaner performance. Store the cleaner on its side or back to avoid damage to the turbine and brushes.

Tips & FAQs

If you notice something does not seem right with your S10, there is a good chance the problem can be easily troubleshooted and resolved. Discover the answers to some frequently asked questions below.

My cleaner appears to be moving slowly or not at all. What should I do? 

1. Count the wheel revolutions of the cleaner. It is likely the flow needs to be adjusted via the AD Valve or Skimtrol® plate.

2. Check for debris jammed in the cleaner's engine. This is a common cause for a slow or idle cleaner. 

3. Confirm that the main drain is closed.

4. Backwash your filter and empty the pump basket.

5. Remove yellow inlet adapter located at the bottom of the cleaner.

6. Check for air in the system. If the water level in pump basket drops, or you see excessive air bubbles in the pump basket or coming from the return lines, there is air in the system. Air can enter your system if your fittings are not tight enough. Tighten them at the pump to ensure no air gets in.

My cleaner is not cleaning the entire pool. What should I do?

1. Like above, count the wheel revolutions of the cleaner. It is likely the flow needs to be adjusted via the AD Valve or Skimtrol® plate.

2. Make sure your return fittings are directed down. In some cases, a return line diverter may be necessary. Check with your local pool professional whether this applies to you.

3. Ensure your hose is not kinked or coiled. If it is, try laying it out in the sun to straighten it before use. 

4. It's possible your hose float positioning on the leader hose is incorrect. Verify and correct it if needed.

5. Observe the cleaner for more than five (5) minutes to ensure that each drive track is reversing periodically. If not, contact your dealer or service centre for assistance. 

6. Confirm you have given the cleaner adequate hose length to cover your entire pool.

My cleaner gets stuck on the steps. What should I do?

1. Like above, watch your cleaner for more than five (5) minutes to ensure that each drive track is reversing periodically. If not, contact your dealer or service centre for assistance. 

2. Make sure the swivel on top of the cleaner rotates freely. 

3. Like above, count the wheel revolutions of the cleaner. It is likely the flow needs to be adjusted via the AD Valve or Skimtrol® plate.

4. Confirm you have given the cleaner adequate hose length to complete its cycle.

5. Adjust your return eyeball jets to help move your cleaner off the step.

My cleaner won't climb the pool walls. What should I do?

1. Like above, count the wheel revolutions of the cleaner. It is likely the flow needs to be adjusted via the AD Valve or Skimtrol® plate.

2. It's possible your hose float positioning on the leader hose is incorrect. Verify and correct it if needed.

3. If your water chemistry is off, films of algae and other contaminants can make your pool walls slippery and hard for the cleaner to grip. Ensure your chemical levels are correctly balanced and shock your pool before using the cleaner if required.

If you have unanswered questions about your S10 Suction Cleaner, try connecting with a local AstralPool product expert using our Dealer Locator.